Your Well-Being Is Our Priority

Tigro ClubResponsible Gaming at -—
Keep the Fun Safe — Play Within Your Limits

Gaming is meant to be entertainment — keeping that in mind makes Responsible Gaming second nature. At Tigro Club, we want you to play happily, stay within your limits, and enjoy quality time with the people who matter most.

Tigro Club's commitment: your safety always comes before our profits.
18+
Strict Age Limits
6
Protection Tools
24/7
Support Services
100%
Voluntary Limits

Important Warning

Gaming addiction is a real problem. If you feel your play is getting out of control, use Tigro Club's self-exclusion tool right away or contact our Support team. Asking for help isn't a weakness — it takes courage.

What does Responsible Gaming mean?

Responsible gaming means playing with awareness, within set limits, and purely for enjoyment. Tigro ClubAt -, we believe gaming is at its best when it has no negative impact on your life.

Online gaming is growing rapidly in Bangladesh, and so is the risk of problem gambling. Tigro Club wants every member to play consciously, safely, and with genuine enjoyment.

Responsible gaming comes down to three core principles: Set Your Budget, Set a Time Limit and Accept Your Losses. Follow these three rules and gaming will always stay enjoyable.

What Gaming Should Be

Entertainment, a way to unwind, a source of fun and excitement.

What Gaming Should Not Be

A source of income, a way to escape stress, or an addiction.

Level of Addiction Risk

Self-Assessment — Where Do You Stand?

Safe Gaming (Within Limits) Normal
Caution Needed (Early Signs of Limit Breaches) Moderate Risk
Need Help (Loss of Control) High Risk
Keep in Mind

The urge to bet more in order to recover lost money is the most dangerous pattern of all. This is known as "chasing losses" — and it is one of the earliest warning signs of addiction.

The 6 Pillars of Tigro Club's Responsible Gaming Policy

We back our commitment to Responsible Gaming with action, not just words.

Strict Age Verification

Age verification is mandatory when registering on Tigro Club. Anyone under 18 cannot create an account under any circumstances — this is enforced through our KYC process.

Personal Limit Setting

Set your own spending limit — daily, weekly, or monthly. Once a limit is set, it cannot be increased for 24 hours.

Reality Check

After a set period, Tigro Club will remind you how long you've been playing and how much you've won or lost. Stay aware.

Cooling-Off Period

Need to clear your head? Take a cooling-off break from 24 hours up to 30 days. No bets or deposits are allowed during this period.

Self-Exclusion

Need a longer break? Use self-exclusion to suspend your account for as little as 6 months or permanently.

Expert Support

If you're facing difficulties, Tigro Club's dedicated responsible gaming support team is available 24/7. Reach out anytime.

How Do I Use the Protection Tools?

A Detailed Usage Guide for Every Responsible Gaming Tool on Tigro Club

Deposit Limit

Set a deposit limit — daily, weekly, or monthly. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

How to do it: Account Settings → Responsible Gaming → Deposit Limit
Session Time Limit

Set a time limit for how long you play in one session. Once the time is up, you'll be logged out automatically and asked to confirm before logging back in.

How to do it: Account Settings → Session Limit → Choose Duration
Loss Limit

Once you reach a set loss amount, betting will automatically stop. Use this tool to protect yourself from sudden large losses.

How to do it: Account Settings → Loss Limit → Set Amount
Reality Check Notifications

Every 30, 60, or 90 minutes, Tigro Club will send you a reminder showing how long you've been playing and how much you've won or lost.

How to do it: Settings → Notifications → Enable Reality Check
Cooling-Off Break

Take a complete break for 1 day, 7 days, or 30 days. During this period, you will not be able to access your account or place any bets.

How to do it: Account Settings → Responsible Gaming → Select Cooling-Off
Permanent Self-Exclusion

Step away from Tigro Club for 6 months, 1 year, or permanently. This decision cannot be reversed before the chosen period has ended.

How to do it: Contact support or go directly to your account settings

Warning Signs — Know Them Yourself

If you notice any of the following signs, contact Tigro Club or take a break:

Placing Larger Bets to Recover Lost Money ("Chasing Losses")
You want to stop playing but can't
Hiding your gaming from family or friends
Gaming is having a negative impact on your sleep, work, or relationships
Spending beyond your budget or borrowing money to play
Playing to escape stress or loneliness
Feeling restless or irritable when you're unable to play
Feeling anxious when you think about your gaming spending
Get Help Now

If you notice any of the signs above, reach out to Tigro Club Support. We won't judge — we're here to help.

Self-Assessment

Ask yourself the following questions honestly:

1
Do I stick to a set budget when I play?
2
Do I bet with a clear understanding of the odds, rather than assuming I'm guaranteed to win?
3
Can I Accept Losses Calmly Without Getting Angry?
4
Do you value time with family and friends more than gaming?
5
Does gaming cross your mind while you're working or studying?
6
Is gaming adding something positive to my daily life?
7
Can I take a break or stick to limits on my own if needed?
Results Analysis

If you answered "No" to most questions, use Tigro Club's protection tools or take a break. Knowing yourself is the first step toward responsible gaming.

12 Tips for Safe and Enjoyable Gaming

Responsible Gaming Advice from Tigro Club's Experts

Set Your Budget First

At the start of each month, set aside a separate budget for gaming. Treat it as your entertainment expense.

Play Within a Time Limit

Set a timer on your phone. Try not to play for more than two hours in a single session.

Don't Play When You're in a Bad Mood

If you feel like playing out of anger, sadness, or stress — stop. The risk of making poor decisions in that state is high.

Avoid "Chasing Losses"

Accept losses when they happen. Placing larger bets to chase back lost money only leads to greater losses.

Keep Your Family in the Loop

Rather than hiding your gaming, let your family know. Having their support makes it much easier to stay responsible.

Know When to Stop — Even When You're Winning

When you hit a big win, walk away. Winning streaks don't last forever — knowing when to stop is the smart move.

Never Play with Borrowed Money

Never play with borrowed money or funds set aside for bills. It's an extremely dangerous habit.

Don't Play Late into the Night

Playing during sleep hours increases mental fatigue and raises the risk of making poor decisions.

Know the Rules of the Game

Learn the rules, odds, and risks of the games you play. Make informed decisions rather than betting blindly.

View Your Statistics

You can view your full gaming history and statistics on Tigro Club. Check in regularly and take stock of your habits.

Keep Other Hobbies

Don't rely solely on gaming — spend time on other hobbies, sports, or social activities.

Don't hesitate to ask for help

If you're struggling, reach out to Tigro Club support or someone you trust. Asking for help takes courage.

How do I set limits on Tigro Club?

Set your safety limits in just a few minutes. Follow these steps:

1
Log in to Tigro Club

Log in to your account and click your profile icon in the top-right corner.

2
Go to Account Settings

Select "Settings" or "My Account" from the dropdown menu.

3
Open the "Responsible Gaming" Tab

Look for the "Responsible Gaming" section within Settings.

4
Choose Your Preferred Tool

Deposit Limit, Session Limit, Reality Check, or Cooling-Off — select whichever tool suits your needs.

5
Set Your Limits

Enter the amount or time and confirm. The limit will take effect immediately.

6
Get Confirmation

A confirmation message will be sent via SMS or email. You're all set — enjoy safely.

Special Advice for Parents

Is your child spending too much time online? Tigro Club strictly prohibits anyone under 18 from accessing the platform. If you still have concerns, take the following steps:

Device Protection

Use parental control software and monitor your child's online activity.

Talk Openly

Have an open, natural conversation with your child about gaming and managing money online.

Screen Time Control

Set a daily screen time limit and encourage yourself to explore other activities.

Report Any Suspicion

If you suspect your child is using Tigro Club, contact our support team immediately — action will be taken right away.

Frequently Asked Questions About Responsible Gaming

Simple Answers to the Most Frequently Asked Questions

No — self-exclusion keeps your balance completely safe. Once the exclusion period ends, you can access your account again and withdraw your balance. You may also withdraw your balance before the exclusion takes effect.

Yes. Reducing a limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period. This safeguard protects you from impulsive decisions you may later regret.

You won't be able to claim or use any bonus offers during a Cooling-Off Period. However, bonuses you've already received and that are still active may be used once the period ends, provided they haven't expired. Your mental well-being matters far more than any bonus.

Tigro Club is not a medical service provider, but we do have support in place for members at risk of addiction. Our Responsible Gaming support team is ready to talk with you and, if needed, guide you toward professional help.

Permanent self-exclusion means your account will be closed for good. If you attempt to open a new account afterwards, Tigro Club will detect and block it. For fixed-term exclusions (6 months or 1 year), you may rejoin once the period ends, though a cooling-off period will still apply.
Enjoy Responsibly

Tigro ClubJoin - —
Keep It Fun, Keep It Within Limits, Stay Safe

Play at Tigro Club in line with our responsible gaming policy. We're with you every step of the way.

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