Data Protection & Privacy

Tigro ClubPrivacy Policy of
Your data, your rights

Curious about how well your personal information is protected at Tigro Club? On this page, we clearly explain — what data we collect, why we collect it, how we store it, and what rights you have.

Last updated: January 2026
256-bit
SSL encryption
0
Sale to Third Parties
72 Hours
Responding to Data Requests
100%
Transparent Policy

How does Tigro Club protect your information?

Our core pillars of privacy protection at a glance

End-to-End Encryption

Every transaction and data exchange on Tigro Club is encrypted with 256-bit SSL/TLS technology, making it virtually impossible for hackers to access your information.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular backups and access controls are in place to prevent unauthorized access.

Restricted Access Policy

Only authorized Tigro Club staff can access your information, and only when required for their work. Unnecessary access is strictly prohibited.

No Sale of Data

Tigro Club never sells your personal information to third parties. Data is never shared with advertisers, data brokers, or any commercial entity.

Spam-Free Communication

Your email address or phone number is used solely for necessary communications. You can easily opt out of any marketing communications at any time.

Regular Privacy Audits

Tigro Club conducts annual third-party privacy audits to ensure your data is protected to the highest possible standard.

1. Introduction

Tigro Club (tigroclub.bar) is deeply committed to protecting the privacy of its members. This Privacy Policy explains what information we collect when you use our platform, why we collect it, and how we keep it secure.

By using the Tigro Club website or app, you consent to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform or contact our support team.

We want you to know that your information is handled with the utmost care. That is why this policy has been written in plain, easy-to-understand English. If you have any questions, our support team is always ready to help.

2. What Information Do We Collect?

Tigro Club collects only what is necessary. We never request excessive or irrelevant information.

Data TypeExampleWhy It Is Needed
Identity Information Name, Date of Birth, Gender Age Verification & KYC
Contact Information Mobile number, email Account verification & support
Payment Information BKash/Nagad Number Transaction Processing
Identity Document NID or passport number KYC legal requirements
Usage Data Login time, gaming history Service Improvement & Security
Device Information IP address, browser type Fraud Prevention
We never collect

Tigro Club never collects sensitive information such as religion, political views, ethnicity, or health-related data.

3. How Is Information Collected?

Tigro Club collects information through the following methods:

  • 1 Directly from you: Information you provide directly during registration, KYC forms, and support interactions.
  • 2 Automatically: Through cookies and tracking technologies while you use the platform.
  • 3 From Payment Providers: Payment confirmation details processed through bKash or Nagad transactions.
  • 4 From verification partners: From approved KYC partners for identity verification.
  • 5 From Public Sources: Identity verification via government registries or public databases where legally required.

4. Why Do We Use Your Information?

Tigro Club Your information is used only for lawful and necessary purposes — never for irrelevant or unethical ends.

  • Account management: For registration, login, and profile management
  • Service Delivery: To enable gameplay, bet placement, deposits, and withdrawals
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access
  • Legal obligations: To comply with KYC, AML, and international gaming regulations
  • Service Improvement: To analyze usage patterns and deliver a better experience
  • Contact: For important account updates and support services
  • Promotional Offers: Promotional offers and bonus information sent only with your consent
Legal basis

Tigro Club processes your data only on the basis of legal compliance, contractual obligations, or legitimate business interests. Your information is never used for any vague or undisclosed purpose.

5. Who Do We Share Your Information With?

Tigro Club never sells your information. However, in limited circumstances, certain necessary data may be shared with specific partners:

  • Payment Provider: Only the necessary data shared with bKash/Nagad for transaction processing
  • KYC/identity verification provider: With approved companies to verify age and identity
  • Game Provider: Minimum information required to operate the games
  • Law enforcement agencies: Only upon a court order or valid legal directive
  • Security Partner: Encrypted data shared with fraud detection services

All third-party partners are bound by Tigro Club's strict data protection agreements and are prohibited from using your data for their own purposes.

6. Our Security Measures

Tigro Club uses industry-leading technology and practices to protect your information:

256-bit SSL

All data transfers are fully encrypted.

Two-Factor Authentication

Two-factor authentication for account security.

Secure Servers

Storage in ISO-certified data centers.

24/7 Monitoring

Immediate alerts for suspicious activity.

Penetration Testing

Security audits conducted multiple times per year.

Data Backup

Regular encrypted backups are maintained.

7. Cookies Policy

The Tigro Club website uses cookies — small files stored in your browser that help the platform function more effectively.

Essential cookies Analytics Cookies Marketing Cookies Optional Cookies
  • Essential cookies: Essential for login sessions and security — cannot be disabled
  • Analytics Cookies: To analyze site usage and drive improvements — operates with your consent
  • Marketing Cookies: To show you relevant ads — you can opt out at any time

You can delete or block unnecessary cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.

8. How Long Is Data Retained?

Tigro Club does not retain data longer than necessary. Our data retention policy:

  • Account information: For the duration of account activity + an additional 5 years as required by law
  • Transaction Records: 7 years as required by law
  • KYC documents: 5 years after account closure
  • Customer Support Contact: 3 Years
  • Log Files & Usage Data: 12 Months
  • Marketing Data: Deleted immediately upon opt-out
What happens after the retention period?

Once the retention period expires, Tigro Club securely deletes or anonymizes your data so that you can no longer be identified in any way.

9. Your Privacy Rights

As a Tigro Club member, you have several important rights regarding your personal data:

Right of access

Request to know what information we hold about you.

Right to Rectification

Request a correction for any inaccurate or outdated information.

Right to Erasure

Delete data where there is no legal obligation to retain it.

Right to Restrict Processing

Restrict the use of your data for specific purposes.

Data Portability

Download a copy of your data.

Right to object

Opt out of marketing communications.

Request response timeframe

Tigro Club responds to any data-related request within 72 hours. Complex requests may take up to 30 days.

10. Children's Privacy

Tigro Club strictly prohibits account registration or participation by anyone under the age of 18. We never knowingly collect information from minors.

If we become aware that personal data has been collected from a minor, the account will be immediately closed and all associated data permanently deleted.

If you suspect your child is using Tigro Club, please contact our support team promptly.

11. Changes to the Privacy Policy

Tigro Club may update this Privacy Policy when necessary. In the event of any changes, we will:

  • We will update the "Last Updated" date at the top of this page
  • We will send you a notification via email or the platform for any significant changes
  • You will be notified 30 days before any changes take effect

Continued use of the platform after any changes will be considered your acceptance of the updated policy.

12. Privacy Contact

For any questions, concerns, or requests regarding your data or this Privacy Policy, please reach out to Tigro Club's dedicated privacy team:

Live Chat
24/7 Bangla Support

Tigro Club is committed to responding to your privacy requests within 72 hours.

Common Privacy Questions

Frequently asked questions about data protection at Tigro Club

No, never. Tigro Club does not sell your personal information to any third party. This is a core principle we stand by. Only limited data is shared with partners who assist in delivering our services, and they are bound by strict confidentiality agreements.

Your KYC documents (NID, passport, etc.) are stored with the highest level of security. Protected by 256-bit encryption, these documents are accessible only to authorized compliance staff and are never shared with any third party, except where legally required.

After account closure, certain data must be retained for 5–7 years as required by law (under AML and KYC regulations). After this period, all data is securely deleted or anonymized. Marketing data is deleted immediately upon account closure.

Every marketing email from Tigro Club includes an "Unsubscribe" link at the bottom. Clicking it will immediately stop all promotional communications. You can also manage notification preferences in your account settings. Essential account messages (such as transaction confirmations) cannot be disabled.

Contact Tigro Club support to request a copy of your data. After identity verification within 72 hours, a complete copy of all data we hold on you will be provided. This is your legal right and there is no charge for it.
Your information is completely secure

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Enjoy the Games

We are committed to protecting your privacy. Join Tigro Club in a safe and secure environment.

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